Chantal Cookware « Misangela.com
Be worse!
So, I bought a $60 6 qt enamel on cast iron dutch oven from Marshalls in December. It was from a company I’ve never heard of, Chantal, but I figured, it’s a pot! How hard can it be?
Apparently, VERY hard. After three uses, the enamel starts to pop off the inside of the pot. NOT good. So, I took a moment to look up the corporate site and send in an email advising them about the pot.
It all started off nicely enough, with the first email, unsigned (but from Bob Galvan’s email addy):
However I was just asked if you could return yours to Chantal. We need to show it to our representative when he arrives for a meeting on Wednesday morning so I will need it by Tuesday, January 11th.What I need for you to do is take it to a UPS station to ship 2nday to Chantal, but has to be done today. You will need to use Chantal’s UPS account number authorized by Randy Tickle.
Here is the information that needs to go on the box:
Um. Right. Well, I don’t have a box for it, nor any packing materials! It’s a BIG pot! I don’t plan to pay the UPS store to pack the stupid thing after paying $60 for a defective item, either!
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